Holster Exchanges and Returns PLEASE READ ALL TERMS AND CONDITIONS BEFORE COMPLETING YOUR PURCHASE. The Return & Exchange Policy below applies to products purchased from www.remoraholsters.com ONLY. If your product was not purchased from our site please contact the place of purchase. ***************************************************************************************************************** RETURN POLICY 1. The only product eligible for a refund is our Basic IWB with no modifications. On eligible IWB holsters a return must be requested within two weeks of receiving the holster. After this time period all sales are final. 2. Must be in “NEW” condition. Cannot show any signs of wear and tear to the IWB holster. 3. Once the IWB holster is received and inspected a refund will be applied (less shipping). 4. Customers are responsible for return shipping charges. 5. Please email support@remoraholsters.com and include the following information in your email: Name and Order number. You will then be contacted with directions on how to complete your return. 6. If the holster is defective please call 863-696-2459 for assistance. EXCHANGE POLICY 1. Must be in “NEW” condition. Cannot show any signs of wear and tear to the product. 2. Approved exchanges are subject to a 10% restocking fee on the subtotal price of the exchanged item(s). 3. Customers are responsible for return shipping charges. 4. Please email support@remoraholsters.com and include the following information in your email: Name and Order Number. You will then be contacted with directions on how to complete your exchange. EXCEPTIONS TO THE ABOVE STATEMENTS: IF THE HOLSTER(S) CONTAINS A MANUFACTURERS DEFECT OR INCORRECT FITMENT WHICH WILL REQUIRE INSPECTION AND FINAL APPROVAL BY REMORA. A DECISION WILL BE MADE ON AN INDIVIDUAL BASIS. MODIFICATION BY REMORA MAY BE APPLIED AND RETURNED TO CUSTOMER AT REMORA’S EXPENSE. Remora Concealment and Security Products 14247 Reese Drive Lake Wales, FL 33898 Email: support@remoraholsters.com Thank you for choosing Remora! |
